Eventbrite Spam Issue Brought to Our Attention

richard • April 19, 2024

We encountered a customer getting hundreds of FREE spam registrations

Unfortunately one of our customers reported that they had a FREE event with registration activated and had over 300 fake registrations. Obviously this is a problem for our customer and us.
We contacted Eventbrite about this issue and learned the following information as well as a solution so you don't experience this in the future.
Response:
Hi Charisse, 
I flagged this with our trust and safety team, they can bulk delete the orders for you.
I was informed that spammers often target political and religious type events and sometimes (for some odd reason) alternative medicine and chiropractic events. I have no real context to why but we have seen that before. We have also put a free registration spam protection in place for this event so when we do bulk delete people you shouldn't see the same problem. 

SOLUTION IS: When you set up an event you have the option to add a question (of any kind) that a person must answer in order to complete their registration. If you add one question it stops these robotic spam registrations. 

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